Chat bots are taking over conversations with customer service and social media applications like Facebook Messenger. But, do they belong in heritage situations? Can chat bots help outreach and interact with the public or are they just one more distraction? We talk about chat bots in the context of a recent article from the Society for American Archaeology’s Advances in Archaeological Practice on this episode.
Links
“Can Heritage Bots Thrive? Toward Future Engagement in Cultural Heritage” - Angeliki Tzouganatou
DOI: 10.1017/aap.2018.32
App of the Day
Webby: Word of the Day Bot
Paul: Group Me
Bonus: Draw Names
Contact
Chris Webster
Twitter: @archeowebby
Paul Zimmerman
Twitter: @lugal
Email: paul@lugal.com